Data and Impact Program Manager 

The Organisation 

WEstjustice is a leading community legal centre providing free services to people in Melbourne’s west. WEstjustice offers legal services from offices in Footscray, Werribee and Sunshine and through outreach services. Westjustice provides legal advice and education on a broad range of issues including employment, discrimination, consumer disputes, tenancy, credit and debt, family disputes, family violence, criminal law and more. WEstjustice also undertakes law reform activities and advocacy and works in partnership with local communities to deliver projects that improve access to justice. 

WEstjustice believes in a just and fair society where the law and its processes do not discriminate. WEstjustice’s purpose is to service the legal needs in the West in a way that addresses the systemic nature of disadvantage. 

Benefits and Culture 

• Be a part of an organisation that 98% of our team are proud to work for
• We pay 3% above the SCHADs award 
• Salary packaging
• Up to 5 hours study leave per week
• Flexible working conditions
• 5% annual leave loading
• Passionate, professional and dedicated team
• Gifted additional paid leave over the summer holiday period 
• Strong focus on wellbeing
• Ongoing commitment to being a diverse and inclusive organisation 
• With 90% of our team recommending WEstjustice as a great place to work we can provide a culture of a values driven, inclusive, feedback oriented workplace

The Role  

This is a new role for Westjustice, for a new Data and Impact Program Manager who will oversee an organisation wide data transition, create a monitoring and evaluation framework and oversee its implementation, and aid in the creation of streamlined reporting.  

This role will be part of the Policy and Innovation team, reporting to the Director for Policy and Innovation. As a Program Manager, this role will also form part of the Westjustice Management Team and work closely with the Senior Leadership Team and the CEO.

This role will be based in Sunshine but will be required to work at our other offices and/or locations, as need arises. 

Skills Required  

Demonstrated experience as a subject matter expert on monitoring and evaluation, including in the creation and/or implementation of M&E frameworks.  

Demonstrated experience in project management of data transitions or similar.  

Demonstrated experience in data analysis and creating meaningful reports that demonstrate impact.  

You will also have:  

• The ability to lead the development and implementation of an organisation-wide data transition and the creation of the M&E framework. 
• The ability to systemise Westjustice’s approach to data collection, including in the backend of Actionstep.
• Experience in training organisations on quality data collection and on using new platforms and frameworks, including Actionstep and on the M&E framework. 
• Experience in monitoring the implementation of the new platforms and the ability to work with limited direction to solve issues early. 
• A strong understanding of effective use of data and creating innovative reports that use our data to demonstrate impact with maximum impact. 
• A strong understanding of early intervention, its value, and how to harness data to show its effectiveness in our work. 
• Be people and detail oriented, creating a new culture of data and M&E for the organisation and making sure all teams are brought along in the transition. 
• The ability to work with the Senior Leadership team to understand strategic direction of the team, provide updates on key projects, and escalate for resolution if needed. 
• A strong commitment to social justice and Capacity to work within a rights-based framework.
• Excellent organisation, communication and administrative skills.
• Demonstrated understanding of and commitment to Westjustice’s Vision, Purpose, Strategic Plan and Impact Areas. 

The successful applicant will require a current Working with Children’s Check and a National Police Check or be prepared to apply for both. Applicants must possess the right to work in Australia. 

For a copy of the position description, please click here.

Remuneration 

Salary range $114,235pro rata - $119,000pro rata (commensurate with experience) plus superannuation, 17.5% leave loading and additional generous salary packaging of up to $15,900 for general living expenses, access to Accommodation and Meal Entertainment packaging and employer funded superannuation in accordance with Superannuation Guarantee (Administration) Act 1992 (Cth).  

Please apply by 11.59pm, Friday 3 May 2024 by sending your resume together with a concise cover letter to recruitment@westjustice.org.au. Alternatively, please call Caitlin Caruana, Director of Policy and Innovation, on (03) 9749 7720 for a confidential discussion. 

Late applications may not be considered. 

The successful applicant will require a current Working with Children’s Check and a Police Check or be prepared to apply for both. People with lived experience of the justice system are encouraged to apply. A police check result does not automatically disqualify an application which in each case will be individually assessed for the relevant role. Applicants must possess the right to work in Australia.  

WEstjustice is committed to building a diverse workforce. We strongly encourage applications from Aboriginal and Torres Strait Islander people, people living with a disability, people from diverse cultural and linguistic backgrounds, mature age workers and LGBTIQA+-identifying people. People with lived experience of the justice system are encouraged to apply. A police check result does not automatically disqualify an application which in each case will be individually assessed for the relevant role. 

If you require any adjustments throughout the application or recruitment process please contact recruitment@westjustice.org.au  

Program Manager, Economic Justice Program

WEstjustice is a leading community legal centre providing free services to vulnerable and disadvantaged people. From our offices in Footscray, Werribee and Sunshine and through outreach services, we provide advice on a broad range of issues including employment, discrimination, consumer disputes, tenancy, credit and debt, family disputes, family violence, criminal law and more.  We operate a multidisciplinary service, providing holistic legal, financial counselling and social worker support to people in Melbourne’s west which provides a comprehensive wrap-around service for those who need support within our community.  

We believe in a just and fair society where the law and its processes do not discriminate against people or cause them vulnerability. We provide free legal education, undertake law reform activities and work in partnership with their local communities to deliver projects that improve access to justice. 

WEstjustice’s purpose is to service the legal needs in the West in a way that addresses the systemic nature of disadvantage. 

Be part of the organisation that provides high-impact services and outcomes delivering best practice services and working on systemic reform of complex, widespread issues. 

Benefits and Culture 

• Be a part of an organisation that 98% of our team are proud to work for 
• We pay 3% above the SCHADs award  
• Salary packaging 
• Up to 5 hours study leave per week 
• Flexible working conditions 
• 17.5% annual leave loading 
• Passionate, professional and dedicated team 
• Gifted additional paid leave over the summer holiday period  
• Strong focus on wellbeing 

• Ongoing commitment to being a diverse and inclusive organisation  
• With 90% of our team recommending WEstjustice as a great place to work we can provide a culture of a values driven, inclusive, feedback oriented workplace 

Your Impact 

Westjustice is seeking to employ a full time Legal Program Manager on a 12-month contract, fixed-term contract you will be responsible for legal supervision and program management regarding consumer and civil law advice, education, and casework to disadvantaged worker groups, including new arrivals, migrants, youth, and people experiencing gender-based or family violence. Specifically, you will: 

• Manage, supervise, mentor and support your team to provide expert legal advice and casework. 
• Lead and manage projects including monitoring, evaluating and continuously improving legal services being delivered. 
• Identify opportunities to contribute to policy issues and law reform submissions. 
• Coordinate and deliver legal education, information and outreach services to the community. 
• Develop and maintain strong stakeholder relationships to support referral pathways. 
• Work closely with pro bono partners to scale assistance and help more people. 

The person we are seeking will be eligible to hold an unrestricted legal practising certificate in Victoria and have the proven ability to engage with and provide holistic legal assistance to at risk and/or disadvantaged clients and provide guidance and leadership to other lawyers working in that space. 

The Program Manager will be primarily based at our Werribee office but will be required to work at our other offices and/or clinic sites, as need arises. 

Renumeration 

Salary range, SCHADS level 7, $114,235 - $119,003 per annum (dependent on experience), plus employer funded superannuation in accordance with Superannuation Guarantee (Administration) Act 1992 (Cth). In addition, generous salary packaging is available (including access to Accommodation and Meal Entertainment packaging). 

For more information about WEstjustice, please visit our website (www.westjustice.org.au) 

Please apply by 5pm, Monday 15 April 2024 by sending your resume together with a cover letter responding to the key selection criteria in the Position Description to joe@westjustice.org.au. Alternatively, please call Joseph Nunweek, Legal Director, Economic Justice on 03 9749 7720 for a confidential discussion. 

Late applications may not be considered. 

The successful applicant will require a current Working with Children’s Check and a Police Check or be prepared to apply for both. People with lived experience of the justice system are encouraged to apply. A police check result does not automatically disqualify an application which in each case will be individually assessed for the relevant role.  Applicants must possess the right to work in Australia.  

WEstjustice is committed to building a diverse workforce. We strongly encourage applications from Aboriginal and Torres Strait Islander people, people living with a disability, people from diverse cultural and linguistic backgrounds, mature age workers and LGBTIQA+-identifying people.   People with lived experience of the justice system are encouraged to apply. A police check result does not automatically disqualify an application which in each case will be individually assessed for the relevant role. 

If you require any adjustments throughout the application or recruitment process please contact recruitment@westjustice.org.au  

Please contact us on (03) 9749 7720 if you wish to make a donation to WEstjustice.

Donations over $2.00 are tax deductable.

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Unfortunately, WEstjustice does not currently have any vacancies.

WEstjustice relies heavily on the work of legal and non-legal volunteers. Volunteer roles include:

• Policy volunteers (at capacity)
• Administrative volunteers (at capacity)
• Paralegal volunteers (at capacity)
• Solicitor volunteers (at capacity)

Skills we require of all of our volunteers include:

• Excellent communication skills
• High attention to detail
• Ability to work as part of a team and independently
• Reliability and punctuality

We ask that volunteers give us a minimum commitment of twelve months.

Demand for volunteer positions may vary.

If there is a position available and you are a suitable candidate, we will contact you. 

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WEstjustice has partnered with Victoria University to offer internships to law students of Victoria University. Our Victoria University internship program offers law students practical experience in working with vulnerable clients with complex needs. Contact WEstjustice on (03) 9749 7720 or admin@westjustice.org.au.

"I am extremely grateful for the knowledge and experience I have gained at WEstjustice Sunshine. I am not only interning alongside fellow VU classmates but we are supervised by lawyers who are passionate about giving youth a voice in the legal system." Clinton, Intern, Sunshine Youth Office, appearing at Melbourne Magistrates Court.

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